General

If you wish to contact a seller and are not yet registered on our site, you will need to register first to send messages. Registration is simple and quick, and it will allow you to communicate directly with the seller and get answers to your questions.

Once registered, you can send messages and get the information you need about the products you're interested in.

 NO,On Autohandel24, credit cards and other banking methods for payments should not be included. Users should not be able to share credit card information with anyone. This information must be kept secure and private, and any transactions should be made through secure and licensed channels. Payments should be processed through other secure and controlled methods, without exposing credit card details.

To post your advertisement on the Autohandel24 platform, you need to fill in the following information. All mandatory fields are marked with a red *.

1. Advertisement Title (required)

Make sure the title is clear and accurately describes the product or service you are offering.

2. Advertisement Description (required)

The description should be as detailed as possible to inform the buyer. Include all features and the condition of the product.

3. Category (required)

Choose the most suitable category for your advertisement. This will help place your ad in the right category and reach interested buyers.

4. Photos (required)

Upload at least one clear photo of the product. Ads with photos sell much faster.

5. Location (required)

Specify the location of the product to ensure your ad appears for users searching in your area.

6. Contact Name (required)

Enter the name of the contact person so users can reach out to you for further details.

7. Phone Number (required)

Ensure you provide a phone number for quick communication with buyers.

8. Email (required)

Ensure you provide an accurate email address for communication.

Note: Fields marked with * are essential for posting your ad. Make sure to fill out all the required fields to publish your ad on Autohandel24.

No. Ratings on Autohandel24.be cannot be deleted or modified in any way.

Autohandel24.be operates as a neutral platform between two parties: sellers and buyers. The rating system exists to reflect the real experience of users after a transaction.

Each rating:

• Is submitted by a real user

• Represents a personal buying or selling experience

• Helps other users make informed decisions

Therefore:

• Neither sellers nor buyers can request the removal or modification of a rating

• Autohandel24.be does not alter or manipulate ratings

This approach ensures fairness, transparency, and trust across the platform.

1. Open the website in Safari (not Chrome).

2. Tap Share at the bottom (square with arrow).

3. 

4. Select Add to Home Screen.

5. Edit the name if needed.

6. 

7. Tap Add.

➡️ The website now appears as an icon on your Home Screen and opens fullscreen like an app.

Then click here and contact us.

Log into your account on Autohandel24 and go to 'My profile'. On the right side of the page, you will see the 'Delete account' option.

Simply click on 'Report listing' next to the ad and report it. The report is anonymous, only Autohandel24.be will be able to view the report.

Log into your account on Autohandel24.be, click on the 'Messages' menu, and there you will find the messages you have received.

How to report an issue with an ad, seller, or transaction – If necessary, you can add sections for page updates, help for advanced users, or integration with other apps like WhatsApp for direct communication.

Yes, on both Android and iPhone.

Android

1. Open Autohandel24.be in Chrome

2. Tap the three dots

3. Select Add to Home screen

4. Add → appears like an app

iPhone

1. Open Autohandel24.be in Safari

2. Tap Share

3. Select Add to Home Screen

4. Add → appears like an app

What are Subscriptions?

Subscriptions allow you to receive automatic email alerts whenever a new listing matches your saved search criteria.

How does it work?

You set your filters (brand, model, price, location, etc.).
Once saved, we scan every new listing and notify you instantly when something relevant is published.

Do I need an account?

Yes. Subscriptions require a registered user so we can send alerts to your email.

How many subscriptions can I create?

Unlimited. You can create as many saved searches as you want.

How often will I receive emails?

Only when there is a new listing that matches your criteria.
No spam, no unnecessary emails.

Can I edit or delete a subscription?

Yes. You can manage all your subscriptions from your user dashboard at any time.

Does it cost anything?

No. Subscriptions are 100% free.

Why should I use subscriptions?

Because you will always be the first to know when a good deal appears.
Fast reaction = better chance to buy the car you want.

No, at the moment we don’t have an Android or iOS app. We’re working on it, and it will be available soon. Once it’s released, we’ll announce it on our website.

This means your browser or device is unable to share your location. Common reasons are:

• You did not grant permission to share your location.

• Location sharing is disabled in your browser or device settings.

• You are using a VPN or firewall that blocks location access.

• The website must be opened via https:// in order to retrieve your location.

    Solution: Check your browser settings, enable location sharing, and refresh the page.

Our website currently supports only the most common photo formats:

• .jpg

• .jpeg

• .png

• .gif

If you try to upload photos in other formats such as .webp, .svg, .jfif, heic, tiff or similar, the system will return an error and the file will not be accepted.

To make sure your photos upload without issues, we recommend saving or converting them to one of the supported formats (jpg, jpeg, png, gif) before uploading.

1. Log in to your account or admin panel.

2. Go to Account Settings or Security Settings.

3. Find the option Two-Factor Authentication (sometimes called 2FA or Multi-Factor Authentication).

4. Turn it on.

5. The system will show you a QR code or a setup key.

6. On your phone, open an Authenticator app (Google Authenticator, Microsoft Authenticator, or Authy).

7. Scan the QR code or manually enter the setup key.

8. The app will generate a 6-digit code that changes every 30 seconds.

9. Enter that code back into the website to confirm.

10. Done. From now on, logging in requires both your password and the 6-digit code from your phone.

⚠️ Save the backup codes if the system gives you any — they’re your lifeline if you lose your phone.

If you're using a Hotmail, Outlook, or Live email address and not receiving our confirmation emails or other notifications:

 Check your “Spam” or “Junk” folder.
Due to Microsoft's automatic filters, some messages may mistakenly end up there.

 Add our email address to your safe senders list (Whitelist):
Add our address (e.g. noreply@autohandel24.be) to your contacts or safe sender list.

Autohandel24.be offers professional sellers — such as car dealers, garages, and importers — the ability to create a public business profile to present and manage their vehicle listings in a professional and efficient way.

✅ What does a business profile offer?

• A dedicated company page with logo, business info, and contact details

• All your listings in one place for easy access and visibility

• Increased trust from buyers thanks to a professional appearance

• Faster ad posting – save your info and create new listings in seconds

• Notifications & statistics to track views, interest, and contact requests

⚙️ How does it work?

1. Register as a business via “Create a Business Profile”

2. Fill in your company details (name, location, phone, logo, opening hours)

3. Post your listings – they’ll automatically appear on your public company page

4. Buyers can view only your vehicles and contact you directly

No.
Autohandel24.be does not take any commission from the ads or sales made through the platform.
We simply provide the space where private and professional sellers can post free listings, and where buyers can find the right vehicle for their needs.

• ✅ Posting ads is 100% free

• ✅ No hidden fees or percentages

• ✅ The platform does not mediate payments or transactions

• ✅ Contact is made directly between buyer and seller

Autohandel24.be is an open platform — no middlemen, no obligations, no commission.

A newsletter is a digital form of communication sent out in an email format to subscribers who’ve opted in to receive it. Used by both individuals and businesses, newsletters are a great tool for staying connected with customers, followers or clients. By including content that’s interesting and relevant to the user, businesses can use newsletters to increase customer loyalty and trust.

Views are the total unique number of hits to the ad. These numbers increase when anyone visits any of the classified ads. To be able to view the total number of views, your ad needs to be active. Pending, expired, or disapproved ads are not eligible to show views.

You should put necessary information related to the products and services that you are promoting; putting unnecessary, misleading, or irrelevant information can prevent your ad from being approved.

This could be due to our recent change in process. If your ad doesn't get approved for the next 24-48 hours, please contact us/send us an email from your registered email ID to our mail, contact@autohandel24.be, with your ad URL, and we will review your ad manually and approve it if it qualifies our terms and conditions.

To view messages sent to you through our email system, you will need to log in by clicking on the My Account button at the top right hand corner of this page.

The title should look like you are offering the services and products that you are promoting. Any title that doesn't relate to the products or services that you are offering will not get approved.

You should put necessary information related to the products and services that you are promoting; putting unnecessary, misleading, or irrelevant information can prevent your ad from being approved.

There could be a number of reasons why your ad isn't showing in your account after approval.

This may also be due to blocking or removal due to recent changes to our approval policy. If you still have questions, contact us at contact@autohandel24.be

Yes, to post listings and contact sellers, you need to create a free account.

Title should look like you are offering the services and products that you are promoting. any title that doesn't relate to the products, services that you are offering will not get approved in autohandel24.

You should put necessary information related to the products, services, that you are promoting, putting unneccesary information, misleading or irrelavant information can prevent your ad from being approved in autohandel24.be.

1. Click on publish announcement from the main page or directly here
2. If you are not registered register here, you will be asked for your details first and then for the procedure for publishing the announcement
3. If you are registered, you need to log in and then click on publish message
4. Make sure to fill in the details carefully when sending the announcement. Some details are mandatory.
5. After you have sent the announcement, you just need to wait for the website staff to check and publish it.
6. After the staff has checked it, you will receive an email notification for the publication of the announcement.
7. You can modify or delete the announcement after it has been published.

After you're registered, check your email inbox or junk mail and then activate your account.

Placing advertisements on Autohandel24.be is completely free of charge.

In these cases, you can contact us

To register as a member on our site you must register here: Register

If after 24 hours your advertisement has not been published, the following reasons may be.
- Your ad has violated our advertising rules.
- An error occurred while creating the announcement. In these cases, try again. If your ad is still not published, please contact us.

To create an ad, click on this link: Place an ad
Next, choose the category of your ad and fill in the fields to create your ad.

1 Open your Autohandel24 account. You may need to log in.

2 My account

3 Click on my profile

4 Change your password

5 Current password

6 Type the new password

7 Repeat the new password

8Klil done

You have now successfully changed the password.